Shipping Policy

Shipping Times:

All of our pieces are made by hand, to order – with love. Please allow 1- 10 business days for your order to ship. Thank you so much for understanding – we promise the jewels are worth the wait!

Please take care when entering your shipping address. We are not responsible for orders not received due to an incorrect or an incomplete shipping address. Orders marked undeliverable due to an incorrect shipping address will be reissued if and when they are received back and will incur a re-shipping fee.

Orders may not be canceled once they are placed.

Please note that we do not ship on the weekend or holidays.

We send all orders via trackable mail or courier. Once the order has been scanned and delivered by the courier it will be considered the sole responsibility and property of the customer. We are not liable for lost, stolen or un-retrieved packages that have been confirmed as delivered by the shipping company. If you'd like to make sure the package requires your signature for delivery, please email us at the time of your order.

 

 

For Your Protection

As a security precaution to protect you against fraud, some orders may experience a slight delay in shipment due to a verification process. For orders requiring delivery to an address different from the billing address, we will verify with your credit card or financing company to ensure the availability of this alternate shipping address in their records.

In such cases where you feel your shipment is delayed, please get in touch with our Customer Service Team to expedite your order.